Kerstin Schilcher holds a Master of Arts degree in Environment, Politics and Globalisation (Human Geography Department) from King’s College London, University of London, UK and a BA Honours degree in European Social Policy (Comparative Environmental and Social Policy in the EU) from Anglia Ruskin University, UK.
Kerstin is a senior expert for consumer behaviour at the Austrian Energy Agency. In her work she focuses on user behaviour and new media for consumers regarding sustainable lifestyles and energy-efficient products. Furthermore, she has extensive experience in energy policy in the EU in the field of energy efficiency with a special focus on capacity building. She is a strong networker and is the Austrian Contact Point in the European Energy Network (EnR). Kerstin is currently involved in consumer-centred H2020 projects such as REPLACE and ENPOR, which focus on the identification of vulnerable groups and measures to address vulnerable consumers.